Technology changes events, make them more interactive, engaging and make people say “wow”.
In IBTM we met absolutely outstanding companies with innovative ideas like mash machines and infinit event which make events different just by applying up to date technology in a different way, that no one would think of. They facilitate life of the attendees, make them participate in the discussions and interact with the brand.
The Technology & Events Services is dedicated to showcasing the industry’s most technologically products and service possibilities that are designed to improve many areas of the MICE experience.
We saw huge opportunities for us in this industry as we have already developed mobile apps for leading European event organisers like Eventeye, working on UX side and coming up with different engagement tools, for example augmented reality.
The event itself delivers three days of focused access to a dynamic business environment, thought provoking professional education and business networks for Exhibitors, Hosted Buyers and Trade Visitors. Exhibitions unite global companies from around the world. IBTM hosts over 120,000 face-to-face meetings every year. From the buzzing show floors and fantastic networking events, to the inspirational knowledge programme where the business of meetings and technology could see the way of the collaboration.
The key topic was how technology in the event industry can help you maximise the value of meetings and events?
I want to share with you some insights from the conferences we attended there – the industry is moving! Technology has always played a huge role pushing the boundaries of what is possible at events and improving the industry, today technology plays an even bigger role from event marketing, admission control, operations, health and safety to attendee engagement. Technology at events today is much more integral than it was even 3 years ago. Everything from event signage to interactive experiences for attendees to the social media usage at events has been completely transformed by technology over the past few years. We believe that these trends will continue to grow, it’s a never ending process, as marketers will come up with the latest technologies to make their event experiences more interactive, engaging and personalized to the needs of the specific attendee. We believe that technologies that facilitate real-time data capture and prospect intelligence such as digital badges using Near Frequency Communication (NFC) will completely transform the event experience as a whole by allowing companies to know who they are talking with right away and deliver personalized meaningful experiences. Soon we will see how mobile technologies and location-based services will replace some of the traditional and manual event practices such as paper badges and name cards, so all of the information you could possibly want at an event will only be one touch of your phone away.
We see a very fast growth in mobile and digital technologies usage in the event industry. We are sure that these technologies will be a central part of the event experience in the future, as they will enable event marketers to connect with potentials and exhibitors and share relevant information in real-time. Mobile event alerts and attendee check-ins, digital signage, panel session notifications, relevant exhibitor-to-attendee content distribution, and other related features will only continue to play a more central part of the event experience as innovation never stops.
For example Apiumtech helps companies drive real-time leads at their events and then transfer the information immediately into their CRM and marketing automation systems so that they can follow-up and close leads in a faster and smarter way!
The customer is key, more than ever before. The evolution of technology over the last years has changed the industry completely, it’s no longer about B2B or B2C, it’s about a brand’s relationship with the customer. Event participants now have higher expectations than ever before, they want to be engaged and gain personal and organizational value from their attendance to an event. Event planners now have the opportunity to make every moment special and engage with their audience both online and offline. Before, during and after, messages can be reinforced through the use of social media, email, mobile and other platforms. Now even shy people can ask questions in real time via mobile app “ questions” section but before mobile apps they would never ask them because of their shy character, now they feel like they are part of it. With the help of technology, now event organizers can understand the audience profile before an event. They can deliver a targeted message – for example push notification that can create buzz and drive engagement. The message can be further reinforced onsite with real time communication and feedback, allowing planners to gather invaluable information and drive maximum value for attendees.
IBTM world is where event organizers, clients and tech providers like Apiumtech meet for global business adventures. This event is perfect for innovators and talented entrepreneurs with innovative ideas! We were happy to be part of one of the most exciting IBTM world innovation experience, where we could share our services in the global meetings and events sector.